FAQ's

Q: Is COD (Cash on Delivery) available?

Ans: Yes, we offer Cash on Delivery.

Q: How long will it take for my items to arrive?

Ans: Orders typically take 2 to 6 business days to arrive. Shipping times may vary depending on the product and your location.

Q: Is shipping really free?

Ans: Yes, shipping is FREE for all orders.

Q: Do you provide a refund or return if I face an issue with the product?

Ans: Yes, we have a simple 5-day return and refund policy. You can review the details in our Policy Section.

Q: How long will it take to receive a tracking number?

Ans: Tracking numbers are usually provided within 1 to 2 business days after order placement.

Q: Will I receive a confirmation number when I place my order?

Ans: Yes, all customers will receive an order confirmation email. (NOTE: If you don’t receive one within 12 hours, please contact us).

Q: Who can I contact if I have a problem with my order?

Ans: You can forward all inquiries to damzashop@gmail.com or contact us via WhatsApp at +971553608506.

Q: Is checkout on this site safe and secure?

Ans: Absolutely. All purchases made on our website are safe and secure.